Building envelope · Fichet

Hygiaphone transfer solutions

Certified speech transfer units, document trays, cash trays and package transfer hatches, to secure every exchange between the public area and the protected space.

Official certificate for most models
Vandalism EN 356 · Armed attack EN 1522 / EN 1063

Hygiaphone document pass-through counter window

Our experience

The range of transfer systems secures communication and the exchange of documents, cash or parcels between a reception area open to the public and a protected space. Each product is classified by functional family and rated by protection level, with an official certificate available for most models.

Solutions

Six product families, developed by Hygiaphone and Fichet, for a simple choice based on the level of protection required: from vandalism to armed attack.

01Document pass-through hatchesDirect, secure communication between staff and the public, up to bullet-resistance level FB4S.See the models ↓02Pass-through traysFor coins, banknotes, tickets and small documents, up to level FB7.See the models ↓03Sliding drawersRecessed into the counter top for documents, mail and small parcels, up to level FB7.See the models ↓04Front-opening drawersFor checkpoints and gatehouses, also with payment terminal, up to FB7 NS.See the models ↓05Rotating and special parcel hatchesFor parcels, mail bags and bulky items, counter- or façade-mounted.See the models ↓06IntercomFull-duplex intercoms for clear speech through security glass.See the models ↓

Document pass-through hatches

They connect the protected area and the public safely and simply, with no intercom. Available in several security levels, from vandalism protection up to armed attack (bullet-resistant up to level FB4S according to EN 1063), for indoor use or facing outdoors, set into a concrete wall or a glazed façade. They can be combined with trays or drawers for exchanging small items.

PW1

Document pass-through window with counter shelf.

Burglar-resistant or bullet-resistant FB4 · EN 1063918 × 512 × 610 mm

PW2

Document pass-through window in a compact version.

Burglar-resistant or bullet-resistant FB4 · EN 1063831 × 513 × 610 mm

Duetto without transfer hatch

Slim document pass-through window to be built into the wall. Masonry installation kit available as an option.

Burglar resistance450 × 360 × 90 mm

Duetto with transfer hatch

Version with a hatch for passing documents. Masonry installation kit available as an option.

Burglar resistance578 × 360 × 90 mm

Model 7005

Bullet-resistant document pass-through window with no splinters on the protected side (NS).

Bullet resistance FB4 NS · EN 1522762 × 467 × 60 mm

Profilbal

Counter window with large-format bullet-resistant glass.

Bullet-resistant BR4S · EN 10631000 × 500 × 80 mm

Parabal

Compact bullet-resistant counter window.

Bullet-resistant FB4S · EN 1063418 × 388 × 132 mm

Pass-through trays

For exchanging coins, banknotes, tickets and small documents between the open area and the protected area, for example behind a glazed wall. They combine with document passers: vandalism protection when surface-mounted, up to bullet-resistance level FB7 when recessed into the counter top. Quick installation on the reception counter; factory fitting on Fichet doors, walls and SAS as an option.

Model 11

Counter-top transaction tray.

Burglar resistance40 × 320 × 480 mm

Model 5

Compact bullet-resistant transaction tray.

Bullet-resistant FB4 · EN 152240 × 355 × 190 mm

Model 12

Recessed transaction tray available in three bullet-resistance levels.

Bullet-resistant FB4 – FB7 · EN 1522FB4 · FB6 · FB7

Model 12 C4

Armoured transaction tray with integrated speech grilles.

Armoured · FB571 × 700 × 382 mm

Sliding drawers

Recessed into the counter top, they allow documents, mail and small parcels to be passed between the open area and the protected area. Compared with trays they offer more volume, in various depths. All models are certified against vandalism; some reach bullet-resistance level FB7 to EN 1522, with fire resistance available as an option on certain models.

Sepac P52 / P140

Sliding drawer in two heights: 55 mm (P52) and 200 mm (P140).

Burglar resistance427 × 633 mm

Model 20

Bullet-resistant drawer in several heights (100, 200, 400), also in a 60-minute fire-resistant version.

Bullet-resistant FB4 – FB7 · EN 1522Fire 60 min (CF 60)

Model 30

Bullet-resistant drawer, also with speech grilles.

Bullet-resistant FB4 – FB6 · EN 1522

Front-opening drawers

For exchanging coins, banknotes, tickets and documents up to 20 cm thick, depending on the model. With an intercom or document passer as an option, they protect staff from assault as well as from cold draughts and dust. Used mainly outdoors under cover (checkpoints, gatehouses), they also allow secure payments with an integrated terminal, with certified bullet resistance up to level FB7 NS. Induction loop as an option on models with intercom; bespoke versions on request.

PMS-BE

Compact front-opening drawer.

Burglar resistance100 × 406 × 383 mm

Model 50

Available without intercom or with intercom (50.01).

Burglar resistance

Model 52

With or without intercom, also pre-fitted for a Thales payment terminal.

Bullet resistance FB4 NS · EN 1522

Model 52.01 3S

With intercom and a third drawer for a universal payment terminal.

Bullet resistance FB4 NS · EN 1522

Model 53

With or without intercom, in standard, H and 90-minute fire-resistant versions.

Bullet resistance FB4 NS · EN 1522Fire 90 min (CF 90)

Model 54

The highest level in the range, with or without intercom.

Bullet-resistant FB7 NS · EN 1522

Model 63

With or without intercom, in standard, H and 90-minute fire-resistant versions.

Bullet-resistant FB6 · EN 1522Fire 90 min (CF 90)

Model 7020

Complete workstation with glazing and intercom.

Bullet resistance FB4 NS · EN 15221330 × 1150 × 650 mm

Model 7053

Complete workstation with glazing and intercom.

Bullet resistance FB4 NS · EN 15221280 × 1010 × 550 mm

Model 7063

Complete workstation with glazing and intercom.

Bullet-resistant FB6 · EN 15221280 × 1090 × 590 mm

Rotating and special parcel hatches

Built into the counter or the façade, they allow larger items, such as parcels, mail bags and oversized objects, to be passed between the open area and the protected area. All models protect against vandalism; some have certified bullet resistance up to level BR4 to EN 1063.

Rotapac Gédéon and 1/2 Gédéon

Rotating parcel hatch for bulky items and parcels, with or without porthole, tubular or TDF frame and intercom.

Bullet-resistant glass BR4S · EN 10631/2 Gédéon 498 × 582 × 453 mmGédéon 928 × 582 × 453 mm

Sebal PM2

For passing documents and small parcels into the protected area, protecting staff from assault.

Armoured186 × 388 × 565 mm

Pharmapac

For passing items and parcels.

Armoured491 × 290 × 135 mm

Model 105

Mini transfer hatch for parcels and bulky items, ideal for banks or supermarkets. Right- or left-hand opening.

Bullet-resistant FB4650 × 650 × 650 mm

Transtek

Large-format parcel hatches, also made to measure. Levels above FB4 on request.

Bullet-resistant FB41990 × 990 × 840 mm

Intercom

Intercoms to be recessed into the worktop or placed on the desk. They combine with drawers, trays and package passers for clear speech through security glazed partitions.

Duo 02 full duplex

Basic, reliable intercom for speaking through security glass.

Full duplex

Duo 04 full duplex

Intercom with desktop or recessed loudspeakers. Options: induction loop for people with hearing impairment, inductometer, monaural or binaural headset.

Full duplexInduction loop (option)

Integration with security doors and walls

To perform at their best, doors, walls and SAS certified against burglary, bullets and blast must create fully enclosed spaces between the outside and the area to be protected. Transfer solutions integrate into MagTek doors and walls (burglar-resistant across the whole façade) and DarTek (also bullet-resistant up to level FB7).

Security doors Walls and façades

Why certify

A security device remains a passive element until the moment of attack: at that moment it must deliver the full performance of its class, even years after installation. The official certificate is the objective guarantee of protection suited to the type and degree of risk. It does not concern only the sample tested: every product leaving production must meet the same level, with random checks at the factories.

Reference standards

Vandalism · EN 356The glass withstands thrown objects and deliberate damage without giving way.

BurglaryThe glass delays intrusion under repeated blows from an axe or hammer.

Armed attack · EN 1522 / EN 1063Resistance to firearm attack according to the certified class.

Fire · EN 1634-1Fire resistance on certified models.

Why choose Merfori

In security since 1963In the integration and installation of physical security systems.

High securityProducts designed and manufactured by the world’s leading companies.

A single point of contactFrom choosing the solution to installation, for the whole building.

Milan, Cremona, PalermoThree offices to follow your projects closely.

Sectors

A proven solution for every professional environment where confidentiality, compliance and operational continuity are essential.

BanksPublic bodiesIndustry and critical infrastructureRetail and luxuryBuildings open to the public

Contact an expert

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